Counseling is done in four ways:
- Exchanging messages with the counselor
- Chatting live with the counselor
- Speaking over the phone with the counselor
- Video conferencing with the counselor
You can use different ways at different times as you wish, based on your needs, availability, and convenience. All these four methods are included in your membership with no additional charges and regardless of how many messages you send or how many live sessions you have.